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Massimo Dutti shipping terms

United Kingdom


Delivery times depend on the type of deliveries chosen:
Pick-up in store: 3-5 Business days - FREE
Royal Mail delivery points: 2-3 Business days - £2.50
Standard home: 2-3 Business days - £3.50


If you wish to return an item purchased on our website (whether as a registered customer or as a “Guest” customer), we recommend you do so as soon as possible, simply going to one of our shops. Items must in perfect condition (unused, unwashed, still bearing their inner and outer labels, without repairs and with their respective purchase receipt, if you have received it). Underwear, swimsuits, earrings, stockings and socks may not be replaced or changed. Returns on are always free but need to be done within 30 calendar days from the Dispatch Confirmation and in the same market/on the same website that the purchase was made in.

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