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PrettyLittleThing shipping terms

United Kingdom

Delivery:

Delivery

WHERE IS MY ORDER?
WHAT ARE MY DELIVERY OPTIONS?
Delivery Option Delivery Times Delivery Costs
UK Saver 3 - 5 Working Days £3.99
UK Collect+ 2 - 3 Working Days (If ordered before 9pm) £3.99
UK Next Day If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). £5.99
UK Nominated Day Delivery* Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Postcode restrictions apply) £5.99
UK Next Day Evening Next working day (If ordered before midnight)  £5.99
PLT Royalty Unlimited next day delivery for a year. This service will be reduced to a 48 hour service over busy retail periods including Black Friday weekend.  £7.99

Returns:

  • Items must be returned within 14 days of receipt.
  • Items must be unworn and unwashed.
  • Beauty lines and pierced jewellery cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returns if the hygiene seal has not been removed.
  • Shoes must be tried on indoors.
  • Items must have all tags attached.
  • Beauty products and accessories cannot be returned.
  • We offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to PrettyLittleThing. 
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