Delivery times depend on the type of deliveries chosen:
Pick-up in store: 3 - 4 Business days - FREE
Pick-up in Chronopost delivery points: 3 - 5 Business days - 3,95 €
Standard home: 3 - 5 Business days - 5,95 €
Express home delivery: Next business day for orders placed before 14:00*. For orders placed after 14:00, next 48 working hours* - 9,95 €
If you wish to return an item purchased on our website (whether as a registered customer or as a “Guest” customer), we recommend you do so as soon as possible, simply going to one of our shops. Items must in perfect condition (unused, unwashed, still bearing their inner and outer labels, without repairs and with their respective purchase receipt, if you have received it). Underwear, swimsuits, earrings, stockings and socks may not be replaced or changed. Returns on MassimoDutti.com are always free but need to be done within 30 calendar days from the Confirmation and in the same market/on the same website that the purchase was made in. Please note that Massimo Dutti reserves the right to refuse returns that are communicated or sent outside our deadline or where the items are not in the same condition they were in when they were received. In the event of any doubts regarding the condition of returned garments, the opinion of Massimo Dutti specialised staff will prevail, following the corresponding inspection of the item in order to prevent the fraudulent return of products that have been worn or damaged. To return an item from home you can request and choose the type of return from your account on our website.
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